Support Center

  • Ultimate PC Protection for Your Home
    For the ultimate PC security solution, choose Kaspersky PURE 3.0 Total Security. It delivers everything you need to protect your PC – including your digital identity and your documents, photos, music and passwords – against the latest, sophisticated malware and Internet threats. With special features that add further layers of protection when you’re online shopping or banking, Kaspersky PURE 3.0 also secures your money and your accounts against cybercriminals.


    Award-winning protection against all types of Internet threats
    Online shopping, banking and social networking can leave your PC vulnerable to viruses – and your digital identity & finances exposed to criminal attacks. Kaspersky’s innovative hybrid protection approach combines powerful security technologies running on your PC and the real-time efficiency of the cloud. As a result, Kaspersky PURE 3.0 Total Security delivers a faster, more effective response to today’s ever-evolving threats. In addition, Kaspersky’s new Automatic Exploit Prevention technology blocks attacks that try to gain control over your PC or steal your personal data by exploiting vulnerabilities within commonly-used applications. With Kaspersky PURE 3.0, you can enjoy the Internet to its full potential – without threats or disruption.

    Secure online banking and shopping – with Kaspersky’s unique Safe Money technology
    Whenever you use online banking, shopping websites or online payment systems, Kaspersky PURE 3.0 provides additional layers of protection. Kaspersky’s unique Safe Money technology ensures that the website you’re visiting is secure – to prevent you from being exploited by a fake or phishing website. Safe Money will also offer to open your chosen website in a special, protected mode – so your credit card number and other personal data cannot be accessed by cybercriminals.

    Real-time, proactive and cloud technologies detect new, emerging and unknown threats
    Because new Internet threats emerge with amazing speed, Kaspersky protects your PC by using real-time data from the cloud. With the cloud-based Kaspersky Security Network constantly gathering data from millions of consenting users’ systems, Kaspersky can protect you from suspicious activity on your PC. Potential threats are monitored and analysed in real-time – and dangerous actions are completely blocked before they can cause harm.

    Protects your digital identity and your privacy
    Kaspersky’s latest cloud-based and proactive anti-phishing technologies defend you – and your digital identity – against online fraudsters. In addition, Kaspersky PURE 3.0 includes two unique technologies – Secure Keyboard and Virtual Keyboard – that deliver additional protection against keyloggers, hackers and identity thieves when you’re entering personal information online. Furthermore, Kaspersky’s Password Manager* generates strong passwords, securely stores your passwords in an encrypted vault and automatically logs you on to websites and applications. A new, cloud-based feature also allows you to synchronise your passwords across multiple PCs.

    Scheduled backup protects your photos, music and financial data
    Easy-to-use backup and restore features help you to protect your precious photos, music and financial documents – so they’re still available if you suffer a hard disk crash or if your PC is lost or stolen. Kaspersky PURE 3.0 also includes 2 GB of Online Backup – so you can access your online backup from any computer with an Internet connection.

    Encrypted vaults securely store your valuable files
    Kaspersky PURE 3.0 lets you create a special secure vault to store valuable information. All information in the vault is encrypted and the vault is also protected by its own password. Your encrypted information can’t be accessed by hackers and criminals, but you can safely transfer your confidential data from one computer to another.

    PC Cleanup tools help to keep your PC running smoothly
    On every PC, Internet browsing history and deleted files can adversely affect performance and leave PCs vulnerable to attacks. Kaspersky PURE 3.0 includes special PC Cleanup tools that can permanently ‘shred’ your deleted documents and delete your surfing history, temporary files, cookies and the contents of your Recycle Bin. PC Cleanup means you can protect your privacy and digital identity, while also ensuring your PC keeps running smoothly.

    Hassle-free protection that helps to preserve your PC’s performance
    Kaspersky PURE 3.0 provides everything you need to protect your PC – with minimal impact on your PC’s performance and without constantly distracting you with alerts and queries. Kaspersky PURE 3.0 has been optimised to work behind-the-scenes – checking the reputation of all applications and websites that you access, analysing the behaviour of programs, automatically updating its own databases… and more. With Kaspersky PURE 3.0 protecting your PC and your data, you can enjoy our ultimate protection – without it noticeably affecting the speed of your PC.

    Easy, centralised security management of multiple PCs… from a single PC
    Kaspersky PURE 3.0 makes it incredibly simple to manage the security of multiple PCs in your home. From one PC, you can easily view and control all security tasks – including running scans, updates and backup tasks, fixing security issues, remotely managing parental controls… and more. Maintaining the security of your PCs has never been easier or more convenient.

    Award-winning parental controls keep your children safe online
    Kaspersky PURE 3.0 includes award-winning parental controls – to help keep your children safe and responsible. In addition to controlling your children’s access to the PC, Internet, applications, games and websites, you can also block, limit or log Instant Messaging and social networking. Furthermore, it’s easy to control file downloads and you can even block the transfer of private data – such as phone and credit card numbers.


    • New! Safe Money – adds more protection for financial transactions
      Whenever you log onto an online shopping, banking or payment website, Kaspersky’s new Safe Money technology offers automatic protection. It checks the website’s URL against a list of secure sites, verifies the site’s security certificate and also scans your PC’s operating system to check for any related vulnerabilities. Safe Money also automatically suggests that the site is opened in the special Safe Money mode – to help further protect your personal data against theft.

    • New! Secure Keyboard & improved Virtual Keyboard – help protect your identity
      When you open a bank or payment website – or enter a password on a website – Kaspersky’s Secure Keyboard technology automatically prevents keyloggers from accessing the personal data that you type on your keyboard. Furthermore, Kaspersky’s improved Virtual Keyboard technology lets you input confidential data without even using a keyboard – so your information is safe from capture by ‘screen scrapers’, keyloggers and more.

    • New! Automatic Exploit Prevention – defends against the exploitation of vulnerabilities
      Malware is increasingly targeting vulnerabilities within commonly-used PC applications. Kaspersky PURE 3.0 Total Security includes a new technology – Automatic Exploit Prevention – that blocks malware from exploiting such vulnerabilities. Automatic Exploit Prevention scans your PC for vulnerabilities and controls the actions of any programs that have vulnerabilities. It blocks exploits by:

      • Controlling the launch of executable files by any applications that have vulnerabilities
      • Analysing the behaviour of executable files – to identify any similarities with known malicious programs
      • Restricting the actions that can be undertaken by applications that have vulnerabilities
    • New! Password Manager* now includes Password Sync
      Kaspersky’s Password Manager not only enhances your security – by generating secure, random passwords – it also automatically logs you onto your website accounts and applications, including Skype and Instant Messenger. Now, with the new Password Sync feature, Kaspersky PURE 3.0 securely stores your passwords online in the cloud. With Password Sync, you can safely access your passwords from any PC and be automatically logged onto your chosen websites and applications.

    • New! Online backup – makes data backup even more convenient
      If your PC fails, Kaspersky’s flexible backup features mean you can still access your documents, photos, music and other files. Kaspersky PURE 3.0 lets you backup your data onto your hard drive, removable media or a range of other physical storage. In addition, the new Online Backup feature allows you to store up to 2 GB of backup files online, via Dropbox – so you can use any PC with an Internet connection to access your backup.

    • Secure vaults – protect your most precious data
      With Kaspersky PURE 3.0, it’s easy to create a special, secure vault to store your most valuable information. Kaspersky encrypts all data that is stored in the vault and access to the vault is password-protected – to defend the vault against hacker attacks.

    • PC Cleanup tools – add security and help you preserve PC performance
      Easy-to-use PC Cleanup tools add to your security by letting you ‘shred’ deleted documents and delete your Internet browsing history. This helps to protect your privacy, prevent attacks by cybercriminals and keep your PC running more smoothly.

    • Home Network Control – simplifies management tasks across multiple PCs
      Kaspersky PURE 3.0 includes Home Network Control – to make it easy for you to launch scans, run updates, backup data and manage the security of multiple PCs on your home network – via a single PC.

    • Parental Control – helps to keep your children safe online
      Kaspersky PURE 3.0 makes it easy to monitor and limit your children’s online activities, communications and general PC usage. Convenient controls help you to protect your children from harmful Internet content or inappropriate websites, prevent downloads of specific types of files and also block communications with unwanted contacts via instant messaging or social networks.

  • The one-licence, multi-platform solution for PCs, Macs & Android devices

    Whichever device you use when you’re banking, shopping, surfing or social networking online, the Internet holds the same security risks – including malware infections, cybercrime and phishing. So it’s important to ensure all your connected devices – and the personal data you store on them – are protected against all the threats the Web can deliver.
    Kaspersky Internet Security – Multi-Device is the easy-to-use, one-licence, multi-platform security solution that protects virtually any combination of PCs, Mac, Android smartphones and tablets… to give you:
    Multi-Device Security – with award-winning protection that’s optimised for each device
    Flexible Protection – to let you ‘mix and match’ security to fit any combination of devices
    Real-Time Protection – against all new and emerging malware and Internet threats
     Anti-Theft Protection – to secure your data if your Android smartphone or tablet is lost or stolen
    Kaspersky Internet Security – Multi-Device also includes Kaspersky Safe Browser for iOS, which helps to defend you against phishing websites and malicious links when you’re using your iPhone and iPad. Kaspersky Safe Browser for iOS is available free of charge – for you to install on any number of your iOS-based devices.


    Protecting all your connected devices – the one-licence, easy-to-use solution
    Kaspersky Internet Security – Multi-Device gives you the freedom to enjoy the Internet to its full potential, on a range of devices. With just one licence, you can easily set up protection for the following:

    • PCs
    • Macs
    • Android smartphones
    • Android tablets
    • iPhone and iPad devices (Kaspersky Safe Browser for iOS is available free of charge)

    Delivering security you can ‘mix and match’ to suit the devices you use
    Kaspersky Internet Security – Multi-Device is the convenient way to secure virtually any combination of your devices:

    • For example, with a five-device licence you could protect:Whatever combination of devices you use, each one will be protected by Kaspersky Lab’s award-winning security technologies.
      • 1 x desktop, 2 x laptops and 2 x Android smartphones, or
      • 2 x Android smartphones, 2 x Android tablets and 1 x Mac
      • Kaspersky Safe Browser for iOS is a free solution which can be installed on any number of iOS-based devices
    • Throughout your licence period, you can change which devices are protected – moving your protection from one device to another.

    Optimising protection, performance and usability for each device
    PCs, Mac, Android tablets and smartphones all have different security requirements. In one simple, flexible security solution, Kaspersky Internet Security – Multi-Device provides:

    • Protection features that are optimised for each type of device
    • Security technologies that help to maintain performance levels on each device
    • Easy-to-use interfaces appropriate to each device

    Providing real-time protection against all new and emerging malware and Internet threats
    Whether you’re using your PC, Mac, Android smartphone or tablet, Kaspersky Internet Security – Multi-Device ensures:

    • All applications and files that you open, save or download from the Web are immediately scanned.
    • Potential threats are monitored and analysed in real time and dangerous actions are prevented before they can cause harm.

    Securing data on your missing Android device – with premium anti-theft protection
    If your Android smartphone or tablet is lost or stolen, Kaspersky Internet Security – Multi-Device provides remotely-operated features to help:

    • Protect the personal information that’s on your device – by blocking your device, wiping data from it, sounding an alarm and taking photos of unauthorised users
    • Find the location of your missing Android smartphone or tablet

    Key Features

    Recognised for their world-class anti-malware and Internet security expertise, Kaspersky’s research & development teams have developed a vast array of innovative features to secure every device that’s protected by Kaspersky Internet Security – Multi-Device:

    • Windows PCs
    • Macs
    • Android Smartphones and Tablets
    • iPhone and iPad devices. Kaspersky Internet Security – Multi-Device also includes Kaspersky Safe Browser for iOS, which helps to defend you against phishing websites and malicious links when you’re using your iPhone and iPad.

    Windows-based PC Protection

    Sophisticated computer viruses and complex Internet threats can compromise the security of your PC and your valuable, personal information.

    Kaspersky’s award-winning security technologies protect your PC against all types of malware and Internet-based threats, including cybercrime attacks that try to steal your money or your identity.

    Main features

    • Anti-malware protection for PCs – against computer viruses, worms, Trojan viruses, spyware, rootkits, bots… and more
    • Real-time, cloud-assisted protection against new and emerging malware and Internet threats
    • Safe Money – adds another layer of security for your money when you’re online banking or shopping
    • Web protection – including anti-phishing and anti-spam protection, plus Kaspersky URL Advisor to check for dangerous links
    • Virtual Keyboard technology lets you use mouse clicks to enter passwords and other sensitive data so it can’t be intercepted by keyloggers or identity thieves
    • Secure Keyboard – prevents keyloggers from accessing data you enter using your PC’s physical keyboard
    • Automatic Exploit Prevention – helps to prevent malware exploiting vulnerabilities in the operating system or applications
    • Trusted Applications Mode – gives you the option of only running applications that have been assessed by Kaspersky and regarded as ‘trusted’
    • System Watcher – detects dangerous behaviour on your PC and enables rollback of most types of malicious action
    • Optimised antivirus databases – help to minimise the impact on PC performance and reduce update times
    • Protection against screen lockers – defends against Blocker Trojan viruses that may try to hold your system hostage
    • Advanced Parental Control technologies – help to keep kids safe on the Internet
    • Optimised for Windows 8.1

    Mac Protection

    Because Macs are becoming increasingly popular, more cybercriminals are targeting Mac users – to steal their data, identities and money – and the volume of Mac malware continues to grow.

    Kaspersky delivers real-time protection against Mac malware and guards your Mac against Internet-based threats and cybercrime.

    Main features

    • Anti-malware protection for Macs – against computer viruses, Trojan viruses, worms, spyware, bots… and more
    • Malware protection – to prevent your Mac from passing PC malware to your family’s, friends’ or colleagues’ PCs
    • Real-time, cloud-assisted protection against new and emerging malware and Internet threats
    • Advanced Parental Control technologies – help to keep children safe on the Internet
    • Web protection – including enhanced anti-phishing, plus Kaspersky URL Advisor to check for dangerous links
    • Virtual Keyboard technology lets you use mouse clicks to enter passwords and other sensitive data – so it can’t be intercepted by keyloggers or identity thieves
    • File Antivirus – scans for the presence of malware when you open, save or run a file
    • Email and download security – scans downloaded files, email text and attachments on http-based web pages
    • Mac-style interface – for a familiar, intuitive user experience
    • Support for the latest OS X versions
    • Support for all Retina display requirements
    • Optimised for minimal impact on the performance of your Mac

    Android Smartphone and Tablet Protection

    When you connect them to the Internet, your Android smartphone and Android tablet are just as vulnerable as your computer. In addition, it’s all too easy to lose your phone or tablet - and all the personal information stored on it.

    Kaspersky’s latest mobile security technologies protect Android smartphones and tablets against malware and Internet security threats – and help to secure your personal information if your device is lost or stolen.

    Main features

    • Anti-malware protection for Android devices – against viruses, spyware, Trojan viruses, bots… and more
    • Real-time, cloud-assisted protection against new and emerging Internet threats
    • Anti-Theft Protection – to lock your device, wipe personal data from it and find its location
    • Safe and secure web browsing – blocks dangerous and fraudulent links, including phishing websites
    • URL checking within phone text messages – to tell you if a link is malicious or a phishing attempt
    • Automatic or manual virus scan of any applications you download or install
    • Call & Text Filter for phones – to help ensure you only receive the calls and text messages you want to receive
    • Privacy Protection – to prevent people seeing details of your private communications if they pick up your phone
    • Optimised for minimal impact on the performance of your Android devices

    Safe Browser for iOS

    Criminals often set up phishing websites or fraudulent websites – in order to try to steal people’s money or valuable information about their identity.

    Kaspersky Safe Browser is available as a free download for your iPhone and iPad devices – to help you to avoid falling victim to phishing websites and to filter out malicious links. Furthermore, downloading Kaspersky Safe Browser onto your iOS-based devices won’t count as one of your devices for your Kaspersky Internet Security – Multi-Device licence. If you buy a five-device licence you’ll be able to protect your choice of five PC, Mac or Android devices… and also download Kaspersky Safe Browser onto your iPad and iPhone devices.

    Main features

    • Proactively detects fraudulent URLs
    • Blocks phishing websites and fraudulent websites
    • Protects against malicious links and inappropriate content
    • Delivers enhanced defence – by receiving real-time information from the cloud
    • Has been specifically designed for iPhone and iPad users
    • Supports popular search engines – including Google, Bing, Yandex and Yahoo
  • Antivirus software – to keep your PC and your data secure against malware

    With over 200,000 new malware items being launched every day, it’s vital that your PC – and the personal data you store on it – is protected against infections and cybercriminals. At the same time, you need a security solution that’s easy to use and doesn’t severely slow down your PC’s performance.
    Kaspersky Anti-Virus 2014 delivers essential antivirus technologies for your PC – with real-time, cloud-assisted protection against the latest malware threats. Working ‘behind the scenes’ – with intelligent virus scanning and small, frequent updates – it proactively defends your PC against both known and emerging threats, without any significant impact on your PC’s performance.
    Kaspersky Anti-Virus is the backbone of your PC’s security, with:
    Advanced Antivirus – protection against computer viruses, worms, Trojans, rootkits, spyware and more
    Real-Time Protection – using web-assisted technology to defend against the very latest malware threats
    Instant Safety Checks – providing an easy way to check files, applications and websites

    Defending you from malware – Improved!

    Kaspersky Lab’s award-winning anti-malware technologies work in the background – without disrupting you or noticeably affecting your computer’s performance – to ensure your PC and data are safe:
        Protecting you against all types of malware – including computer viruses, Trojan viruses, worms, spyware, rootkits, bots and more
        Combining Kaspersky’s powerful security technologies on your PC with the real-time efficiency of Kaspersky’s cloud-assisted service - so you benefit from a faster, more effective response to new malware and Internet threats
        Providing Kaspersky’s new ZetaShield technology – for even better protection against unknown malware and exploits

    Protecting you against suspicious websites and identity thieves – Improved!
    The Web can be a dangerous place, with many infected websites and cybercriminals using the Internet to steal personal information. To help keep you and your sensitive data safe on the Internet, Kaspersky Anti-Virus 2014:
        Shows colour-coded icons alongside all web links – to inform you about links and subsequent pages that are suspicious or dangerous
        Employs cloud-based, proactive anti-phishing technologies – to help ensure that phishing websites do not trick you into disclosing any valuable, personal data
        Scans incoming and outgoing email messages – and blocks harmful content

    Preventing the exploitation of vulnerabilities on your PC – Improved!
    If any programs on your PC – including its operating system or any applications – have not been updated with the latest patches and fixes, those programs could act as an entry point for malware attacks. Kaspersky Anti-Virus 2014 scans your PC for such vulnerabilities and:
        Assesses and controls the behaviour of operating systems and applications that contain vulnerabilities to prevent harm being caused to your PC or your precious data

    Helping to maintain your PC’s performance – Improved!
    Because Kaspersky Anti-Virus 2014 has been optimised for performance, it:
        Delivers rigorous anti-malware protection – without constantly disturbing you with questions and alerts
        Performs its regular security tasks – including checking the reputations of the applications and websites you launch, analysing the behaviour of applications, updating the malware database and more – without any significant effect on your PC’s performance

     Key Features
    Real-time anti-malware – protects you against new and emerging threats
    By combining traditional, proactive and cloud-based anti-malware technologies, Kaspersky Anti-Virus 2014 delivers real-time protection against the latest malware threats:

    Antivirus protection
    Kaspersky’s award-winning antivirus software defends your PC against all types of malware, including:

        Computer viruses
        Trojan viruses
        Bots… and more

    Cloud-assisted technology enables real-time protection
    When hackers and cybercriminals release new malware, it takes time for security vendors to update their antivirus databases with a new malware signature that protects against the new threat. However, Kaspersky uses cloud-assisted technologies to ensure its customers’ PCs are protected during the period before a new malware signature has been produced.
    The cloud-based Kaspersky Security Network (KSN) continually gathers information about new malware threats from millions of consenting users’ computers across the world. Armed with this information, Kaspersky helps to secure your PC against the very latest threats – without you having to wait for a new malware signature to be released.
    Whether you consent to KSN automatically collecting threat information from your computer – or whether you prefer not to permit data collection – your PC will still be able to benefit from KSN’s extremely rapid response to new and emerging malware.

    Preventing the exploitation of software vulnerabilities
    If your PC’s operating system – or the applications running on your PC – contain any vulnerabilities because they’ve not had the latest software patches or fixes applied, Kaspersky’s Automatic Exploit Prevention technology will:

        Control the launch of executable files from applications that contain vulnerabilities
        Assess how executable files behave – identifying similarities with malware programs
        Restrict how vulnerable applications are allowed to operate

    Protection against screen lockers
    Blocker Trojan viruses can prevent you from using your PC until you pay ‘ransom’ money for the blocker’s restrictions to be removed. If a cybercriminal ever uses a Blocker Trojan to try and take control of your PC, just activate Kaspersky’s protection against screen lockers and Kaspersky Anti-Virus 2014 will:

        Halt any dangerous processes
        Launch the relevant virus treatment procedures

    System Watcher
    In the unlikely event of your PC becoming infected with malware, Kaspersky Anti-Virus 2014 includes Kaspersky’s unique System Watcher technology that:
        Detects dangerous behaviour on your computer
        Enables you to roll back or undo most types of malicious action

    Efficient updates for antivirus databases
    Because Kaspersky ensures that your computer only needs to store relatively small antivirus databases, your PC benefits from:
        Minimal impact on performance
        Quicker installation and updates for your Kaspersky antivirus software

    Web protection – secures you against sophisticated, web-based malware attacks
    Kaspersky Anti-Virus 2014 includes computer security technologies that help to ensure you can surf the web and be confident that you won’t be affected by dangerous websites:
    URL Advisor
    By using cloud-based data about the reputation of websites, the Kaspersky URL Advisor alerts you about links to suspicious and dangerous sites. It provides colour-coded icons that show you whether a link is ‘trusted’, ‘suspicious’ or ‘dangerous’.
    File Advisor
    With just a single mouse click, Kaspersky’s File Advisor uses cloud-based technologies to check the safety of any file you wish to access.
    Anti-phishing protection
    With its regularly updated database, Kaspersky’s anti-phishing engine helps to defend you against Internet fraudsters’ attempts to access your personal information.

    Optimised – to help preserve your PC’s performance
    Because we recognise that antivirus software should provide effective protection without any significant effect on your PC’s performance, Kaspersky’s development team has ensured Kaspersky Anti-Virus 2014 delivers:

    Minimal consumption of PC resources
    Kaspersky Anti-Virus 2014 has minimal impact on general network activity and the:
        Installation of applications
        Launch of applications
        Launch of web browsers
    Kaspersky’s special Gamer Mode also ensures your PC is protected, while you enjoy an uninterrupted game experience.

    Rapid start-up, shutdown and reaction times
    Kaspersky Anti-Virus 2014 has been optimised to deliver:
        Faster start-up
        Quicker shutdown
        Rapid response when you select security settings and commands

    Longer battery life
    If you’re running a laptop on battery power, Kaspersky Anti-Virus 2014 automatically limits its use of resources. This helps to ensure your laptop can operate for a longer period before its battery needs to be recharged.
    Optimised for Windows
    Kaspersky Anti-Virus 2014 has been optimised for Windows 8.

    Designed for ease of use
    Superior security doesn’t have to be difficult to use. That’s why Kaspersky Anti-Virus includes several new and upgraded user features:

    Improved user interface
    Capitalising on the very latest thinking on efficient user interfaces, we’ve updated the main display window for Kaspersky Anti-Virus 2014.

    Streamlined settings
    The main interface now only includes frequently used settings – so they’re easier to use and navigate.

    Automatic upgrades
    New versions of Kaspersky Anti-Virus can be automatically installed on your PC – without you having to perform any update action or respond to any prompts – to make it even easier for you to ensure you always have the latest protection.

    Improved virus scan features
    The redesigned Task Manager makes it easier to view the status of scanning processes – and see how Kaspersky’s security processes are making use of your PC’s resources.